County News

FEMA Needs Your Current Contact Information

PRATTVILLE, Ala. –After you apply for federaldisaster assistance, it is important that FEMA be able to contact you. Be awarethat phone calls from FEMA may appear to come from unidentified numbers. Makesure that FEMA has your up-to-date contact information.

FEMAmay need to call some survivors in Autauga, Coosa, Dallas, Elmore, Greene,Hale, Morgan, Mobile, Sumter and Tallapoosa counties to continueprocessing their application for assistance after the severe storms andtornadoes on Jan. 12. FEMA also may contact some survivors to obtain moreinformation for their application.

 Ifthere are changes in your phone number, current address, banking or insuranceinformation, you should let FEMA know as soon as possible or you may missimportant telephone calls or correspondence. Youcan update your contact information in several ways:

§ Go online to

§ Call 800-621-3362. If you use a relay service,such as video relay service (VRS), captioned telephone service or otherservice, give FEMA the number for that service. Lines are open from 6 a.m. to10 p.m. Central Time in most languages, sevendays a week.

§ Download the FEMA app forsmartphones.                

Survivorscan apply for disaster assistance at,by using the FEMAmobile app, or by calling 800-621-3362. The helpline is open, and help isavailable from 6 a.m. to 10 p.m. Central Time in mostlanguages. If you use a relay service such as video relay service (VRS),captioned telephone service or others, give FEMA the number for that service.

For information onAlabama’s disaster recovery, visit Follow FEMA on Twitter at FEMA Region 4 (@femaregion4) / Twitterand at



FEMA’s mission is helping people before,during, and after disasters.


AllFEMA disaster assistance will be provided without discrimination on the groundsof race, color, sex (including sexual harassment), sexual orientation,religion, national origin, age, disability, limited English proficiency,economic status. If you believe your civil rights are being violated, you cancall the Civil Rights Resource line at 833-285-7448.